Field Service Management System

Manage the full Field Service operations with a complete view of your work order process

Features

  • Quickly generate and manage all service work orders, including work description, location, priority, work type, work duration, required resources, work status and capture customer signature.
  • Allow Field Technicians to accept or reject the work order with their mobile device
  • Embed a Google Map to track accurate directions and maps for technicians
  • Capture photos or videos and keep in a systematic way
  • Easily assign work orders to field technicians along with automatic notifications and alerts
  • Track real-time inventory level
  • Reserve and return parts for the orders
  • Store and manage customer’s information including the customer profile and service records
  • Turn work orders into customer invoices for customer billing
  • Drill down into key operational data to identify trends and problems early.

Benefits

  • Connect your field service workforce to give you a better visibility and control
  • Improve field technician utilization rates and productivity by intelligently optimizing resource
  • View and manage work orders on the go
  • Deliver proactive customer service for every onsite service through actionable analytics
We have a dedicated team offers customized web applications to meet your business requirement.
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